Frequently asked questions

Rates and insurance

I am considered an out‑of‑network Washington State provider. My fee is $150.00 per 50-minute session. If you’d like to use your insurance benefits, I can provide superbills that you may submit for out‑of‑network reimbursement. Accepted payment methods include credit or debit cards, as well as HSA/FSA cards. If you’re interested in using out‑of‑network benefits, I encourage you to contact your insurance provider and ask:

• Does my plan include out‑of‑network benefits?

• Is there a deductible I need to meet first?

• Is there a limit on the number of sessions covered?

Do you offer sliding scale therapy?

To help make therapy more accessible, I offer a limited number of sliding‑scale appointments. If a reduced fee would support your access to care, you’re welcome to choose from the following options based on your current financial circumstances:

$70 — When a significantly reduced rate is most supportive

$80–90 — When a moderately reduced rate is helpful

$100–110 — When a small adjustment makes therapy more manageable

To determine whether a sliding‑scale opening is available at this time, please contact me directly.

Who do you work with?

I specialize in working with adults seeking support for trauma, anxiety, and life transitions. While those are my core specialties, I also bring extensive experience to related areas of care. You can learn more about my background and additional areas of focus on my About Me page.

Do you offer a free consultation?

Yes, I offer a complimentary 15‑minute consultation. It’s an opportunity to learn more about my approach, talk through what you’re hoping for in therapy, and determine whether working together feels like the right fit.

How do I schedule appointments?

Your initial appointment can be scheduled after our 15‑minute consultation or by emailing daisy@santanatc.com. Additional sessions can be arranged at the end of your appointment or through email. For ongoing therapy, I’m happy to reserve a consistent weekly time for you so that scheduling is predictable and supportive.

How we’ll meet

Sessions are held through a secure Telehealth platform for video meetings or by telephone. Once your appointment is confirmed, you’ll receive a meeting link by email with all the details you need to join. At this time, I do not offer in‑person sessions; meeting virtually allows me to offer therapy throughout Washington State.

What will my first session look like?

Curiosity will be the theme of our first session. In this initial intake, I’ll invite you to share about your history, support system, coping strategies, and personal strengths. We’ll also talk about any previous therapy you’ve had, what’s been helpful or not, and what you’re hoping to focus on together. You’re welcome to ask questions at any point, and you can always let me know if something feels too soon or if you’d rather return to it later. We’ll move at a pace that feels right for you.

How long will therapy take?

The length of therapy varies depending on your goals, history, and the pace that feels right for you. Some clients work with me for a few months, while others prefer longer‑term support. We’ll check in regularly to ensure therapy continues to feel meaningful and aligned with your needs.

How often we meet

Ideally, we’ll meet weekly for the first few sessions as we get to know each other, build comfort, and establish your goals. After that, we can explore shifting to bi‑weekly sessions. We can adjust the frequency based on your needs, schedule, and what feels most supportive.

For EMDR, weekly sessions are important so we can move through the work at a pace that feels safe and consistent.

What is your cancellation policy?

I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule a session. Cancellations made with less than 24 hours’ notice will be subject to a cancellation fee. If you miss the first 15 minutes of your session, it will be considered a “no‑show” and the cancellation fee will apply.